BPO de atención al cliente y outsourcing comercial
En Top Data, nos especializamos en potenciar tus resultados comerciales y en mejorar la experiencia de tus clientes. A través de un servicio integral de generación y cierre de leads, logramos que tus clientes no solo compren, sino que se conviertan en clientes fieles que recompran.
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Servicios a la medida con integración total
Entendemos que cada cliente es único. Por eso, nuestro enfoque es 100% flexible, adaptándonos e integrándonos perfectamente a las plataformas y sistemas que ya utilizas
BPO SALES AGENCY FLOW
1. Branding
We activate your advertising in media such as Google and Meta ADS.
2. Visits
So that they reach your landing page and register.
3. Leads
These leads travel from the landing page to your CRM.
4. Follow-up
Nuestro equipo accede a tu crm,
Our team accesses your CRM and contacts the lead in less than 2 hours (labor hour)
5. Opportunity
The lead is profiled, Human Warmth interest is identified and the sale is generated.
generamos la venta.
6. Not only we increase your sales but also, we take care of your clients by given them the best customer service.
We work hand in hand with our customers to improve their campaigns to obtain better results
Atención al cliente
1. Customer Service & FQC
2. Text Center WhatsApp - Chat Web
3. Profiling, Maturation & Closing of Leads, Virtual Assistant
Sales Support
1. Funnel de Conversion
2. Taking and receiving orders
3. Scheduling Appointments
4. Creating and Sending Quotes & Invoices
Measurements Services (REAL TIME REPORTS)
1. Measurements of the client’s experiences
2. Customer Surveys
3. Encuestas Hcahps & NPS
4. 256 resolution
Digital Marketing
1. Design and positioning websites
2. Website traffic measurement
3. Social Media
4. Campaign Measurement digital (Goals and Google Ads)
Other Services
1. Management Collection
2. Speech Analytics
3. Calls Overflow
4. Positions Worked Rental
Experiencia multisectorial
Our Work Methodology Leads Us To Understand What Would Be Your Best Solution And Thus Improve Your Results.
La voz de nuestros clientes
